Frequently Asked Questions
We sometimes get asked questions and thought it would help to share them with you. If you don't find the answer you need, please get in touch.Request call
They are licences previously owned by another organisation which allow you to download and use a specific piece of software.
We work with major solvent companies in the UK and Europe who no longer need licences as they’ve either migrated to cloud services or have downsized.
We also work alongside the major Insolvency Practitioners in the UK & Europe to resell licences from insolvent companies.
Yes, all media is exactly the same as when it was first purchased from new. The only difference is the price. You will receive all necessary product keys as well as all documentation needed to be to prove legal ownership.
Any business, whether incorporated or otherwise, local or national government authority or public body in the United Kingdom or European Economic Area (which comprises the EU plus Norway, Iceland and Liechtenstein). We have an established history of supplying pre-owned licences to all of these categories of customer.
Yes, pre-owned licences can be purchased to complement your existing Microsoft Licensing Agreements. For the best use of your budget and biggest savings, our expert team can help ensure you’re choosing the right combination of licences for your individual needs.
Yes, you’ll receive all the necessary documentation required to prove legal ownership of your licences. Many of our clients have already successfully undergone SAM (Software Asset Management) Audits.
Yes, they will continue to provide support throughout a product’s lifecycle.
Yes, all software is available to download upon receipt of the Invoice.
Yes. All software is available to download in multiple languages. We can advise you in more detail once we know the exact language you require.
Unfortunately, we do not supply OEM, retail or academic licensing. We only supply volume licences for businesses and public organisations.
We accept BACs, credit card and debit card.
The prices of our pre-owned volume licences are dependent on the price we purchase them at, so the best price we can offer you is always changing. Our quote system means your business never misses out on price drops in the market - we'll always give you the best price we can.
Our stock changes all the time so if you can't see something specific, our expert team will have a solution for you.
It releases capital back into your business which can be reinvested where it’s really needed. Many of our clients use the funds generated from selling their perpetual Microsoft software licences to fund other projects or return the cash back to the business.
No, sorry. We only purchase fully-paid perpetual Microsoft software licences first placed on the market within the European Economic Area (EEA), in full compliance with Directive 2009/24/EC. For more in-depth information please contact us.
If you own perpetual licences and have moved to a subscription/cloud based licensing model, it is highly likely that you will have redundant licences that can be sold.
Yes, we offer a free no-obligation investigation process to identify any compliant perpetual Microsoft software licences that can be sold. Rest assured, all information will be kept strictly confidential.
Even if your licence agreement restricts or prohibits the resale / transfer of licences, changes in the law since you bought the licence means a software vendor can no longer oppose any resale or transfer. The EU Software Directive overrides any prohibitive transfer clauses that may be found within a software licence agreement.
Microsoft has no power lawfully to oppose the sale of any qualifying pre-owned licences which were first legitimately placed on the market within any of the countries currently forming part of the European Economic Area (in other words, the EU plus Iceland, Norway and Liechtenstein). In addition, licences first legitimately sold in the United Kingdom prior to the end of the Brexit transition period may freely be resold within the European Economic Area.
We offer additional discounts based on your annual spend. For further details, please contact us.
With discounts of up to 70%* on pre-owned latest and legacy versions of Microsoft software, we provide a great low-cost alternative to your current distributor. *These savings are compared to Microsoft Products and Service Agreement (MPSA) pricing.
We work with major solvent companies in the UK and Europe who either no longer need their licences as they’re moving to cloud services or have a surplus.
Yes, all software is available to download digitally upon receipt of the invoice.
No, we do not contact your client at any stage unless you ask us to. As the reseller, you will be able to sign the documentation on your client’s behalf. We will send all the media downloads to you, unless instructed otherwise.
Yes, this will still be possible. Licences first placed on the market in either the UK or the EU before the end of the Brexit transition period remain freely transferrable provided that they meet the relevant legal criteria established prior to Brexit: this is the effect of the UK/EU Withdrawal Agreement. In addition, licences first sold in the EU after the end of the transition period will not be affected by Brexit. ValueLicensing’s rigorous validation procedures will continue to ensure that customers will be offered only licences that they are lawfully permitted to acquire and we shall provide customers, as before, with the documentation needed in order to verify this, whether you purchase licences from either our UK or Belgian company.
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